Support
Customer service
Contact us by phone
Call us on: +41 22 566 11 95
Our teams answer in French and English.
Opening hours:
- Morning: 8:30 a.m. – 12:30 p.m.
- Afternoon: 1:30 – 5:30 p.m.
Contact by e-mail
Write to us at infoshop [@] swixed.com
We answer in French, German, Italian and English.
Your message will be processed as soon as possible!
Remote support
For remote troubleshooting, download our secure tool :
Once downloaded, please provide us with your Anydesk login.
On-site support
Our qualified technicians come directly to your site to :
- Install or configure your medical equipment.
- Carry out preventive and corrective maintenance.
- Train your teams to use the equipment optimally.
Service area
We offer our support services in French-speaking Switzerland. For operations outside this area, please contact us for a personalized quotation.
